The Business Consultant

Motivation is the art of getting people to do what you want them to do because they want to do it.

Dwight Eisenhower

It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.

Charles Darwin

The Business Consultant

There are two basic reasons to hire the business consultant: to help you solve problems and to assist you in achieving your goals.

To be effective, the consultant must understand your point of view, the organizational dynamics of your company, and be able to empathize with your situation. It is important for the consultant to take the time to understand the approach and the reasoning behind all actions taken.

This process involves looking without prejudice at all sides and at every argument and idea presented. To maintain objectivity, the consultant needs to view your business as if from a helicopter and not let the emotion and conjecture from the ground cloud the facts.

To be effective the consultant must correctly analyze your business model and determine where the business is today, where it seems to be headed, and where you ultimately want it to be.

This process can take time, depending on the size of the company and the layers of management.

A starting point is to understand your company’s mission, uniqueness, goals and objectives.

Once this is determined, a program is designed to overcome the obstacles that lie between the actual situation and the desired outcome. This action plan could include many areas, from finding ways to cut overhead to discovering new avenues for increasing your customer and client bases. It may also include identifying training and operational needs, improving communications, enhancing work performance, increasing employee motivation, and achieving customer satisfaction and loyalty.

There are many other areas in which working with the right business consultant can help to increase your company’s bottom line and assist you in gaining more balance in your life.

Before hiring a business consultant, you should ask probing questions.

Does the consultant:

  • Display the knowledge you are looking for
  • Show sensitivity to your company’s needs
  • Give examples of how he has solved problems similar to yours
  • Ask you probing questions
  • Give you direct, clear answers to questions
  • Speak of others with respect
  • Guard the confidentiality of other clients when talking with you
  • Provide examples of specific achievements
  • Ask what you wish to achieve
  • Come across as a problem solver
  • Seem highly motivated and confident
  • Communicate in an honest and open manner
  • Demonstrate genuine interest in your company
  • Impress you as being knowledgeable, caring, and creative
  • Make you feel comfortable that this is someone with whom you could work